Or at least that's what the guests have been saying lately. My supervisor seems to think this is the worst European cruise that he's been on, and he's been on the ship for 6 years. Here's a bit about why...
First off, we were supposed to go into Cannes, France as our first port. We were tendering there, but the wind was too strong, so we had to miss our first port. Which always sort of sucks, but it really doesn't start things off on a good note.
The guests seem to be a bit "cheap" this cruise too. Which I sort of don't like to say, because I hate grouping people in like that, but they don't seem to want to pay to book tours, but of course, none of them have done any research on the ports themselves, and have no idea on how to get around on their own. Nevermind the fact that none of them seem to understand the concept of a line, and just seem to gather on the sides of the desk because they can't seem to decide where they want to go. And then get mad at us when we tell them that the excursions desk or the foreign exchange is closed, but if they join our line we can help them out. (For those that don't know our ship setup, our desk is in the middle, and the other two are on each side of us, but there's no real separation of the desks, only a big column on each side, which I admit is sort of confusing).
Then of course we dock in Rome on a Sunday. Which means a lot of things are closed, like the Vatican Museum, where the Sistine Chapel is. Of course, travel agents should inform their guests of this at booking... but now it's our problem when they get onboard.
Then for a few days, things seemed to be going alright. We went to Venice, had our overnight (I ended up buying a nice paperweight that was sort of expensive, but it is Murano glass, and I got it for 10 euros off, I'll post a picture if I ever get my computer working with the internet).
Today, or I guess last night however, was the icing on the cake. The captain announced that we would again be missing a port, this time, Valetta, Malta. We of course had a sea day yesterday, and tomorrow is a sea day as well, before we return to Barcelona the day after that. Three sea days in a row. So now, the guests are cranky, they don't understand why we're doing this, and they seem to think that we're trying to get the guests to stay onboard so they'll spend money. Like our idea of a good time is to keep people onboard who clearly don't want to be there, so they can come and make our lives miserable? Like none of us wanted to get off this ship, because we are stuck in the crew areas, and a lot of people haven't even breathed fresh air in days?
Anyway, the captain is giving his "Captain's Corner" talk at 11:00 am today, and I'm VERY glad that I'm not him. We may have a possible mutiny on our hands. I have never been more happy to be on night shift than I am right now. I only had 3 or 4 guests coming to me, not the huge lines before. I think my favourite line though, was Tina told me that a guest was rather upset with her, and said, "well who should we talk to about this weather?" to which Tina replied, "I think God, ma'am." Tina is leaving soon, and really doesn't enjoy guest services. She's got a lot more nerve when it comes to talking back to guests that the rest of us.
So, that's pretty much been the fun that has been this cruise. Aside from the lady who always comes to see me at 7:00 am to talk about how dissapointed she is that there's no bibles in the staterooms. Apparently I should start reading it, but I should start with the new testament because the old one would just confuse me. She was a real joy to talk to early in the morning...
Sunday, November 23, 2008
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2 comments:
Why did you have to miss Malta? Was it high winds again? I remember when we had to miss a port on a cruise because they could not dock.
I guess cruises are a bit like a summer camp, if you have a really bad one then at least in two weeks you get a whole new set of campers.
Venice is beautiful, I don't think we ever took the same road twice. I am glad you got off the ship.
Yeah, we had to miss because of the high winds. Apparently the entrance to the port there is very narrow, and if there's wind it will just push us into the side. Not very good.
They tell us that winter now we'll have a lot of missed ports. Don't know why they schedule us in them if they know we get winds... it's been very rocky lately. Mom would not stand a chance, even with the patch I think.
Yes, I'm glad we at least change guests every 12 days. Departure morning is one of my favourite times, because it's so nice when they finally get off the ship.
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